Season’s Greetings from the Robson Communications Team

With the Holiday Season upon us, we are reflecting on the past year and on those who have helped to shape our business in a most significant way. We value our relationship with you and look forward to continuing to deliver the hosted IT solutions your business needs in the coming year.

This is also the perfect time of year to ask you, our valued customers, what you want from us in 2011 and beyond. We’d love to hear from you!

All of us at Robson Communications wish you a very happy Holiday Season and a New Year filled with peace and prosperity.

Season’s Greetings!

Robson Communications Welcomes New Chief Operating Officer

All of us at Robson Communications are excited to welcome Alex Goncharov, MSCS, to the Robson team. Alex comes to us with a unique combination of management, technical and marketing expertise. He has a wide breadth of experience in the IT hosting industry gained through a career that spans over 20 years. From Singapore to Russia and now Vancouver, Alex has held a variety of senior management and director positions with a number of IT hosting companies and will now apply his hands-on background and refined leadership skills to enhancing our suite of small to medium-sized business hosting solutions.

In his role as COO, Alex will focus on expanding Robson’s reach in British Columbia’s small to medium-sized business community by offering the technology solutions these companies need to be competitive. He understands the technology challenges these businesses face and will help set Robson on the path to becoming the preferred hosting services provider for SMBs across the province.

“I’m thrilled to join Robson and take on this new role during such an important time of growth and transition for the company,” says Alex Goncharov, COO of Robson Communications. “We’re developing new, cutting edge, cloud-based IT services that will be powered by the latest Parallels Operations Automation solution. These exciting new services are ideal for companies with little or no internal IT support and will help level the playing field for our SMB customers. Even better, this same platform is also being used for our enterprise solutions, which creates a unique growth path for our SMB customers who can now transition seamlessly to larger scale services as needed.”

“At Robson we’ve always strived to deliver the hosted technology solutions our customers need now, with the ability to scale up and down as needed and on demand,” says Martin Robson, President & CEO of Robson Communications. “When we decided to reposition our brand so that one business unit could focus exclusively on enterprise services, while the other concentrates on building our SMB solutions, we knew we needed someone with enough experience and vision to make it work. Alex comes to Robson with that ideal combination of hands-on experience, technical savvy and high level management expertise we were looking for.”

Are you looking for reliable, scalable and secure hosting services for your new or growing business that won’t hurt your bottom line? Contact us today to find out why so many local businesses have turned to Robson for their hosting needs. We’d love to hear from you!

The Robson Communications Team

Introducing Robson Enterprise Solutions!

Powered by the latest Parallels Operations Automation

All of us at Robson Communications are pleased to announce that early in the New Year we will launch an exciting new business unit focused exclusively on servicing the enterprise hosting market. At the same time, we will also introduce a new channel partner program designed to reward partners for offering our enterprise hosting solutions to their customers.

As the foundation for all hosting solutions offer by Robson, the world class Parallels Operations Automation delivers a super-efficient and fully customizable cloud services delivery infrastructure that is second to none. It is the ideal platform for any customer who needs to scale up or down quickly and seamlessly whether they’re deploying a hosted Exchange email solution or a fully managed cloud-based infrastructure. And this platform runs on our industry leading Enterprise Dell PowerEdge systems, the preferred solution for virtualization deployments.

“The unveiling of our new enterprise hosting business and innovative channel partner program marks a critical stage in the company’s evolution,” states Martin Robson, President & CEO of Robson Communications. “We’ve been designing, deploying and managing hosted technology solutions for enterprise customers since opening our doors in 2002 and now, with Robson Enterprise Solutions, we look forward to serving this market in an even more meaningful way.”

Enterprise solutions that put IT strategy & business priorities on the same page

With the speed of technology changes and the steep costs associated with keeping up – including hardware, software and human resources – many companies are looking to the cloud to solve their technology challenges. For a predictable monthly operating expense, our enterprise customers can maximize the investment they’ve already made in the technology that drives their business and take advantage of the latest advancements with little or no risk.

“Expertly engineering the customized solutions that put IT strategy and business priorities on the same page is something we’re passionate about,” says Martin Robson. “Now, with the repositioning of our brand, which will see one business unit focus on expanding our SMB hosting services while the other drives our enterprise solutions, we can more effectively serve both markets.”

Helping our partners expand their reach with cloud-based IT services

Through our powerful new Channel Partner Program, partners can now offer cloud-based, value-added IT services to their customers and use our collateral, proactive go-to-market campaigns and product demonstrations to support their sales and marketing efforts.

Our channel partners gain a competitive edge by offering a diverse set of world-class, cloud-based business services without incurring the high cost and hassles of building and managing their own infrastructure. Advantages of this program include maximizing revenue from existing customers, offering an expanded portfolio of services to prospects and ultimately gaining deeper customer loyalty. And all services are backed by our 100 percent uptime guarantee and standard-setting technical and customer support.

The launch date is fast approaching so stay tuned for more information or contact us to learn more about our enterprise solutions.

The Robson Communications Team

Hosted Virtual Desktops from Robson Communications – Part II

How this powerful, next-generation solution works

Whether you have five or 500 users, your business can access everything that would normally be housed on your office network without expensive hardware and software with Robson’s powerful hosted desktop solution. You can benefit from options like VPN connectivity, LAN extension, active directory domains, file and resource sharing and collaboration and productivity tools.

Before we delve into how hosted virtual desktops work, let’s review some of the key business benefits we discussed in our last blog:

•    Reduced operational and capital costs
•    No need for internal IT expertise
•    Remote access any time of day from any location with a network or Internet connection
•    Free copy of MS Office and free upgrades
•    Enhanced reliability and uptime
•    Enterprise-calibre security
•    Backing up and patching done for you

A hosted desktop is a fully-functional remote workstation that looks, feels and operates exactly like a PC. All of your software and data are housed in our state-of-the-art datacenters, instead of being held on local hardware. Business data is sent to your end user’s workstation (a PC or thin client) via the Internet with industry-standard encryption used to ensure no unauthorized third-party can access this data.

Keystrokes and mouse movements are relayed from your user’s workstation to our datacenters seamlessly to deliver a Windows experience that exactly matches a traditional desktop PC. You can print to your home or office printer wherever you happen to be located, as well as install software and customize as you normally would.

Since your desktops will no longer be tied to specific hardware, your team can access the information they need and stay productive 24×7 from anywhere with an Internet connection and end-device whether they’re at the office, at home or on the move. You also have the freedom to customize your environment and the flexibility to decide whether your setup is open, fully secured or managed by your internal IT resources. You can also choose to download and store your data in another location, delivering an additional layer of security.

The Robson Communications hosted virtual desktop solution also pairs extremely well with our other hosting services, such as hosted Microsoft Exchange email with optional hosted BlackBerry ES – bringing you a cost effective and comprehensive business infrastructure that’s available anywhere and anytime.

We invite you to learn more about our many business-ready cloud-based hosting services by visiting our website or contacting us directly to discover how our industry leading solutions can help your business.

Jennifer Muzzin
Content Director
Robson Communications Inc.
1-877-472-3425

Hosted Virtual Desktops from Robson Communications – Part I

Making the future of computing available NOW!

Today, businesses need their staff to have access to computers for many of their day-to-day functions. The way this is achieved is evolving as hosted desktops start to replace the traditional notion that all staff need a PC sitting under their desks. As part of the cloud computing concept, hosted desktop technology lets you take advantage of the many benefits of this innovative new way of delivering desktops to your team.

Hosted desktops offer exactly the same feel and functionality of a traditional PC, yet instead of residing locally, all of the software you use and data you need to store are housed in Robson’s state-of-the-art datacenters. Avoid the management time and capital costs associated with buying, setting up and maintaining PCs, without sacrificing functionality. In fact, with a full Windows environment with all the functionality you would expect and the ability to install whatever applications you need on-demand, your team will never know they aren’t using a PC.

Top 7 Business Benefits of Hosted Virtual Desktops

#1 – Cut Operational & Capital Costs

With hosted virtual desktops you can avoid the high initial CapEx associated with purchasing depreciating assets to build your infrastructure and acquiring the office applications you need, in exchange for a transparent per-user subscription model that ensures predictable costs and great value.

#2 – Remote Anytime, Anywhere Access

No matter where you’re located, you can connect to your hosted desktop. Robson’s networks give you secure access from any location via a network or Internet connection. This is ideal for forex traders and other commodities traders who need 24×7 access to global markets!

#3 – No IT Expertise Needed

Easy deployment and use are hallmarks of the hosted virtual desktop solution. Patching or administering your desktops, application compatibility or upgrades and worries about which vendor’s technology is best suited to your needs are now a thing of the past. Backed by our secure enterprise infrastructure, we take care of these tasks so you don’t have to. Want to do away with PCs altogether? We can provide your team with very cost effective, reliable and fully configured ‘thin clients’ that simply plug in, connect to the network and let your team get to work instantly.

#4 – No Need to Upgrade

Worries about upgrading are also a thing of the past with hosted virtual desktops. When you’re part of Robson’s infrastructure you gain access to powerful systems and the latest software available on the market.

#5 – Quickly Add Resources & Software

The resources and software you use can be scaled up or down on-demand. Add RAM or processors with the click of a button. Our cloud computing infrastructure lets us deliver these resources instantly. Deploy the latest version of MS Word or other software applications immediately and to as many desktops as you want or install your own applications.

#6 – Enhanced Reliability & Uptime

All of our hosted services are backed by our 100% network uptime guarantee. Enjoy round the clock access to your hosted desktop and sleep better at night knowing your data will never be lost.

#7 – Enterprise-calibre Security

Hosted virtual desktops give you the peace of mind that comes with knowing your data is always secure and available. Your team will no longer house company data on local PCs and this information is no longer tied to specific hardware, so your critical data and information is safe from loss, theft or being mistakenly erased.

Stay tuned because our next blog will discuss exactly how hosted virtual desktops work and how they can improve your bottom line.

Until then, we encourage you to check out our robust line of customizable, cloud-based IT solutions, including hosted virtual desktops. You can also contact us directly – we’d love to hear from you!

Jennifer Muzzin
Content Director
Robson Communications Inc.
1-877-472-3425

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